Will I be notified when it is time to renew my application?

Yes. Customer Service will send letters to LAP customers reminding them that participation in the payment assistance program must be renewed by June 30 each year.  This will ensure there is no interruption to your participation in the payment assistance program.

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1. What do I need to qualify for LAP?
2. How do I apply?
3. Do I have to renew my participation? If so, how often?
4. Why am I no longer getting payment assistance through LAP?
5. Will I be notified when it is time to renew my application?
6. What do I do if I no longer qualify for LAP?
7. How long does it take to process the application?
8. How will I know if my application was approved or not?
9. Is there a limit on LAP program participants?
10. How do I apply for CARE or FERA?