MVWD is requesting proposals from interested/qualified consultants or firms to provide consultant services for a Customer Opinion Survey project. It has been five years since the last customer opinion survey, which aligns with the 2025 Strategic Plan initiatives as well the survey timeline established in the preceding strategic planning document. The District is seeking feedback on its performance of core functions to establish a baseline of customer satisfaction level as work on the 2025 Strategic Plan gets underway.
Customer Opinion Survey RFP
