January 10, 2022 4:15 PM
Longer Wait Times When Calling Customer Service
Customers trying to reach the Customer Service department may experience longer than normal wait times as we are temporarily short staffed. Many of MVWD's services, including online bill pay, are available here on our website. You may also find the Virtual Assistant chatbot feature useful in finding the answers to your questions. (The Virtual Assistant is a pop-up box located in the lower right hand corner of your screen.) We thank you for your patience during this time!