Finance & Administration
The Finance & Administration Division is responsible for overseeing daily operation of Community Affairs, Customer Service, Executive Office, Finance, and Human Resources & Risk. Specific job responsibilities associated with these areas include such items as billing, meter reading, payroll, risk management, banking, investments, accounting, budgeting, annual audit, bond financing and the reliability of the District’s computer network platform. The overall goal of the Division is to provide accurate and timely information reporting as well as excellent customer service to both our internal and external customers.
The Community Affairs Department is responsible for planning, organizing and implementing communication, public information, legislative, community involvement, media relations, conservation and education programming. The goal of these programs is to "tell the Monte Vista Water District story" through a variety of methods and formats to customers, students, stakeholders and the general public.
In addition to administering District-sponsored programs, community affairs staff participate in regional program collaborations with other local water agencies and cities.
- Water Use Efficiency "Best Practices"
- Residential Rebates
- Commercial, Industrial and Institutional Rebates
- Free Landscape Irrigation Evaluations
- Annual "Water is Life" Art Poster Contest
- School Class Presentations (water conservation, water industry careers)
- National Theatre for Children
- Project WET (Water Education for Teachers) workshops
The Customer Service Department is responsible for customer support, establishing and maintaining customer accounts, coordinating requests for service, as well as processing billing and payments. Additionally, this department oversees the District's water metering system, including meter reading, meter installation, and maintenance and repair of water meter related equipment.
The Finance Department is responsible for accounting, budgeting, financial reporting, financial analysis, and rate setting. Additionally, staff develops accounting policies and procedures for the District in accordance with accepted accounting principles. Responsibilities also include maintenance of the accounting system, payroll, accounts payable, and required reporting.
The Human Resources department is responsible for recruiting new employees, managing employee benefits, providing training opportunities for District employees and keeping the District compliant with all regulatory and legal requirements,