During regular business hours, call customer service immediately at 909-624-0035.
After Regular Business Hours
After regular business hours and on the weekend, call the District's main number, 909-624-0035 and follow the directions on the telephone menu to report an emergency water problem.
If the leak is determined to be an emergency and is the responsibility of the District, our staff will tend to the problem as soon as it is possible. If it is determined that the leak is not an emergency, the District must file a "Dig Alert" to request other utilities mark the location of their infrastructure (gas, electric, telephone, cable) prior to crews digging in the street. The District is required to allow at least 3 full business days for utilities to respond to Dig Alert requests.
You can also report a problem by using our online form, but please note that online reports made after business hours will be addressed the following business day.